Provisio

Terms

Written in plain language, because you should be able to read this in two minutes and know exactly where you stand.

24-hour warranty

  • Every order carries a warranty of up to 24 hours from delivery. The exact hours are shown on each product card.
  • Within that window: check what you received, and if it does not work, tell support on Telegram. We fix it, replace it, or refund it.
  • After the 24-hour window closes the warranty ends and the order is considered accepted. Support will still help you, but a refund is no longer available.

Refunds

  • Delivered digital goods are not refundable outside the warranty window above.
  • If we cannot deliver what you ordered, you get a full refund. Always.

Subscriptions and accounts — how this works

We deliver in two ways. Your product page, and support, will tell you which one applies to your order.

1. Paid onto an account you already own

  • The account stays yours. We never ask for your password and we never hold it.
  • We pay the provider directly, using our own business payment card, held and verified in our own name. You pay us in USDC; we make the international card payment that you cannot make yourself. That is the service you are buying.
  • When the payment confirms, the provider's invoice goes to your own email. That invoice is your proof of purchase.

2. An account we set up and hand over to you

  • We create and configure the account, then give you the login details on delivery.
  • On your first login, change the password and the recovery details straight away. From that moment the account's security is in your hands and is your responsibility.
  • Check that the service actually works before the guarantee window below closes.

Your 24-hour guarantee — both kinds

  • You have 24 hours from delivery to check that what you bought actually works.
  • If it does not work inside that window — the provider suspended it, a bot will not run, the service is unusable — tell support on Telegram and we fix it, replace it, or refund you in full.
  • After 24 hours the order is considered accepted. Support will still help you, but a refund is no longer available.
  • What happens on the account after you take it over is yours. If a provider suspends it because of how it is used, that is between you and the provider.

Renewals

  • A subscription covers one billing period and does not renew automatically. Service ends the moment the paid period ends — exactly as with any subscription you buy yourself. Contact support before your expiry date to continue.

Payments

  • Payment is USDC on BNB Smart Chain (BEP-20) only. Crypto transfers cannot be reversed.
  • Sending on the wrong network loses the funds permanently and cannot be recovered.
  • Always confirm the address with support before sending.
  • The price you see is the price you send. Provisio adds no fees of any kind.

Disputes

  • Contact support on Telegram first — most issues are resolved in minutes.
  • Support is the arbiter. For larger orders, escrow can be arranged in advance on request.

Getting in touch